General Questions
What is GGGamingStore? GGGamingStore is a secure marketplace where gamers buy and sell gaming accounts, in-game items, currency, and boosting services. Every transaction is protected by our escrow system.
Is GGGamingStore safe to use? Yes. We use SSL encryption, PCI-DSS compliant payment gateways, and an escrow system that holds seller funds until the buyer confirms delivery.
What games are supported? We support Mobile Legends, Valorant, PUBG Mobile, Free Fire, Genshin Impact, Honkai Star Rail, Steam, Roblox, COD Mobile, Clash of Clans, and many more.
How do I contact support? Submit a support ticket from the Support Center or email support@gggamingstore.com. We typically respond within 24 hours.
Account Questions
How do I reset my password? Click Login → Forgot Password and enter your email. We will send you a password reset link.
Can I change my email address? Yes, go to Dashboard → Settings to update your email address.
Can I have multiple accounts? Each person should have one account. Creating multiple accounts to manipulate reviews or bypass restrictions is prohibited.
Payment Questions
What payment methods are accepted? Stripe (credit/debit cards), Xendit QRIS, PayPal, and Crypto (USDT, BTC, ETH).
Is there a minimum deposit amount? No minimum deposit, but the minimum withdrawal is $5.00.
How long do refunds take? Wallet credits are instant. Gateway refunds take 5-10 business days depending on your payment method.